Shipping & returns

Shipping

Every piece ships from Miami, Florida. Orders are prepared with care within 2 business days.

Complimentary shipping on orders over $200 to the continental U.S. For all other orders, rates and transit times are calculated at checkout based on your destination.

U.S. orders travel with UPS. Puerto Rico orders ship with USPS or UPS, whichever you prefer. Duties and taxes on international orders are the customer's responsibility.

You'll receive tracking by email as soon as your order is on its way.

Returns

All sales are final.

Each piece is shaped by hand and due to the nature of ceramics, we pack every order with great care. If you experience any issues with your order, write to info@casaazua.com with your order number and we'll be happy to review it in a case by case basis.